- Welcome to MalwareShield
From our support specialists and world-class implementation services, to our customer success managers and content-rich help center, we have never been more committed to you.
At KnowBe4, our work to make you successful never ends. You will never be alone and can count on us anytime. You are part of our family.
We hope you find the MalwareShield Success Center useful. If at anytime you ever need to contact us, please don’t hesitate. We would love to hear from you.
Thanks for stopping by.
- KnowBe4 Customer Success Team
- Customer Success
It is important to us that you find what you need to be successful. If you can’t find the document you are looking for submit a ticket and one of our customer success advocates will help you out.
What Customers Are Saying
I was actually very surprised how quickly Sandy took care of my issue. It wasn't an emergency and it was still resolved in just a couple minutes!
- Andrew B.
The response was far quicker than I expected, and completely resolved my issue without requiring more information from me.
- Russell D.
Exceptional Engineering Support
- Allen J.
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