Having problems with taking the training module?
If you're having problems with the course, it could be caused by a browser or system-related issue. Below are some basic steps that you can take that may help:
Step 1. Try a different browser. If this isn't possible, please move on to Step 2.
Step 2. Go into your browser settings and clear your browser cache.
Step 3. Restart your computer.
Step 4. Try to access training again and see if the issue occurs.
If you're using Internet Explorer, you will need the latest version of Flash installed and enabled. To check if you have the latest version, visit http://www.adobe.com/go/
If the problem is still occurring after following the above four steps, please contact our support team at email@example.com and we will be able to help you troubleshoot the issue further.